Privacy

Last Updated: September 17, 2026

Ningbo Roxtone Audio Technology Co., Ltd. (“ROXTONE”, “we”, “us”, or “our”) respects your privacy and is committed to protecting personal information.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit www.roxtone.com (the “Website”) or communicate with us through the Website or the contact details published on it.

Who We Are

The Website is operated by:

Ningbo Roxtone Audio Technology Co., Ltd.

Room 1002, New Bond Building

No. 188 Tai’an Middle Road

Yinzhou District, Ningbo, Zhejiang Province

China

Email: sales@roxtone.com

Phone: +86 574 87154705

Information We May Collect

You may browse most parts of our Website without directly providing personal information to us.

When you access the Website, certain technical information may be collected automatically as part of normal Website operation. This may include your IP address, browser and device information, operating system, pages visited, referring website, date and time of access, and technical or security log information.

If you contact us by email, telephone, or through any contact form made available on the Website, we may receive the information you provide, such as your name, company or organization, email address, telephone number, country or region, and the content of your inquiry.

Please do not provide personal information that is not reasonably necessary for your inquiry.

How We Use Information

We may process personal information to operate, maintain, secure, and troubleshoot the Website; respond to product, technical, distributor, cooperation, or other business inquiries; maintain reasonable business correspondence and records; understand and improve Website performance where analytics technologies are lawfully used; comply with applicable legal obligations; and protect our legal rights, systems, and business interests.

We do not use information collected through this Website for unrelated purposes without an appropriate legal basis or, where required, further notice or consent.

Legal Basis for Processing

The legal basis for processing personal information depends on the relevant activity and applicable law.

Where applicable, we may process information because it is necessary to respond to a request you have made, because the processing is necessary for legitimate Website operation or security purposes, because we are required to do so by law, or because you have provided consent where consent is required.

Where applicable privacy laws require a particular form of consent or other authorization, we will process the relevant information in accordance with those requirements.

Cookies and Similar Technologies

The Website may use cookies and similar technologies for essential Website operation and, where applicable, analytics, functionality, or third-party content.

Where applicable law requires consent before non-essential cookies or similar technologies are used, those technologies will not be activated until the required choice has been made.

Further information is available in our Cookie Policy and, where implemented, through Cookie Settings.

How We Share Information

We do not sell personal information.

Personal information may be processed by service providers that support the operation of our Website or business systems, such as Website hosting, technical maintenance, cybersecurity, email, or other infrastructure providers, where reasonably necessary for them to provide those services.

We may also disclose information where required by applicable law, regulation, court order, or lawful request from a competent authority, or where reasonably necessary to establish, exercise, or defend legal rights.

Service providers handling personal information on our behalf are expected to process such information only for the relevant service and subject to applicable legal and contractual requirements.

International Access and Transfers

ROXTONE is based in the People’s Republic of China.

If you contact us from another country or region, information contained in your communication may therefore be received and processed in China.

Where personal information is transferred across national or regional borders and applicable law requires specific safeguards, notices, or authorizations, we will take the measures required by applicable law.

Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and for any applicable legal, security, record-keeping, or dispute-resolution requirements.

Technical and security logs are retained only for an appropriate operational and security period. Business inquiries and correspondence may be retained for an appropriate period to respond to the inquiry, maintain business records, and manage an existing or potential business relationship.

We do not intend to retain personal information indefinitely where there is no continuing legitimate or legal reason to do so.

Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

However, no Internet transmission or electronic storage method can be guaranteed to be completely secure.

Your Privacy Rights

Depending on the laws applicable to you, you may have rights concerning your personal information, including rights to obtain information about its processing, request access or a copy, request correction, request deletion in certain circumstances, restrict or object to certain processing, withdraw consent where processing is based on consent, and exercise other rights provided by applicable privacy law.

Where applicable law provides a right to lodge a complaint with a competent data protection authority, you may also exercise that right.

To make a privacy-related request, please contact us at sales@roxtone.com. We may take reasonable steps to verify your identity before responding to certain requests.

Third-Party Websites and Social Media

The Website may contain links to third-party websites, distributors, social media platforms, or other external services.

When you follow an external link, you leave the ROXTONE Website. The third party is responsible for its own website, privacy practices, cookies, and data processing.

This Privacy Policy does not apply to websites or services that we do not control.

Children’s Privacy

The Website is primarily intended to provide professional product and company information and is not directed at children.

We do not knowingly use the Website to solicit personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the Website, our business practices, technologies, or applicable legal requirements.

The current version will be published on this page and identified by the “Last Updated” date above.

Where required by applicable law, additional notice or consent will be provided for material changes in how personal information is processed.

If you have questions about this Privacy Policy or the way we handle personal information, please contact: